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We feel it’s worth knowing who’ll be handling the details of your project. Below is a quick bio on some of our key employees. These team members have been with us for years, some over 2 decades! This list is not in its entirety, as we have many more honorable mentions, including some all-star apprentices, and some incredible out of sight staff!

Owner, Dan Thatcher

Our owner Dan Thatcher is a multi-generational roofer with nearly 3 decades of field experience. A Tucson native, a University of Arizona graduate, and a last name that literally means “roof maker,” Dan grew up roofing (ever since he could pick up a hammer) with his late father Walt (a union journeyman roofer and former roof inspector for the city of Tucson), taking on his own “side jobs” by his late teens and later developing into a full fledge master of his trade by his early thirties. Today, decades later, Dan still provides some roof work, but mostly coaches and manages his crews, led by his two younger brothers and some longtime friends, who have roofed with the family over 20 years themselves. Dan is married to his wife of 21 years (a registered nurse), has a son in college, and prides himself on being disciplined to his work, caring for his employees, and being true to his customer’s needs. Dan’s focus remains dedicated to his trade, with an old-fashioned commitment to craftsmanship. Dan has been a roofing consultant for our industry for many years, holds numerous trade credentials, and is still very much involved in the daily operations here at the Roof Associates.

Melanie, Office Manager

Melanie is such a crucial member of our association! We believe a business should be reachable when needed, and Melanie delivers! In fact, her dedication over the last handful of years has been so impressive: she has never unexpectedly missed a day of work, nor ever been late! She ensures our golden rule -that dictates every single missed call, email or text is returned -no matter the request. She is forever up to the challenges here too -despite the often and overwhelming demand. She has implemented complicated software systems, learned many of the tech-specifics of our roof system processes, and increased our proficiencies to a major degree! Truth be told, we are so much more successful with her here! Her job is to keep our administrative needs in order, craft our scheduling, and foster productivity. She is available to provide real customer service -a lost art in our industry, Monday-Friday, 8am-4pm, excluding major holidays. Melanie is an amazing mom to 2 wonderful kids, plays soccer in her free time, and is a big music lover. Melanie and our owner Dan went to junior high school together, as did their kids, who are also close friends. Melanie is a genuine soul and will without doubt do her best to provide you with the finest service possible!

Rusty, Operations Manager

Our ops manager Rusty is hands-down the reason behind many of our successes. Another Tucson native, a man who has never had another job outside of working for us, and a Master of Production, Rusty is no doubt our company owner’s best-loved guy…forever loyal, forever industrious, and always a customer favorite. Rusty ensures our efficiency like no other. A maestro of the trade himself, Rusty is a trained journeyman roofer, who always goes the long road for both us and our customer. A coach, an instructor, and always a friend, Rusty is a pillar within our company and is very sincere about his service. Rusty is incredibly knowledgeable on the particulars of code, safety, and material compliance -to ensure you a proper installation. He is married to his childhood sweetheart (one of the best moms we know -and partly our “shop mom” too, as she bakes a cake for every employee’s birthday!), he is a father to 3 amazing kids, and is an inspirational dad and husband to all his co-workers! We are blessed to have Rusty on board and forever grateful for his efforts, sacrifices and dedication. Chances are you will work with Rusty during some point of your project with us. He will no doubt “wow you” just as he has done for us for all these years!

Angel, Supervisor, Crew Lead

Angel came to us several years ago, after searching for a better place to call home. Since then, Angel has had three beautiful baby girls enter his life, yet on top of being the incredible “fun dad,” for his daughters, Angel is also an amazing mentor and teacher to many of our younger apprentices too! Strategic, tactical, and formally studied, Angel is a roofing professor, and without question an inspiration to all whom surround him! There isn’t a single person that isn’t wowed by his charisma and dedication to excellent work. Angel is an “old-school” journeyman roofer, with a heart of gold -who motivates us, as his employer -to do better each day. We’re overjoyed knowing that Angel has found his home here, and we’re sure that his genuineness and dedication to our trade will no doubt transfer towards a quality job atop your roof too!

Junior, Journeyman, Crew Lead

Junior came to us many years back via a common friend, at just 18 years old -barely legal to even work atop a roof, as he was expecting his first child and in need of steady work. From day one, Junior’s enthusiasm was over the top. An avid BMX rider, and an all-around athletic disposition, Junior sold us at his interview by stating that he was used to the sun being a Tucson native, and that his favorite toy growing up was the shovel his dad gave him to go and dig holes in the desert (an exaggeration I’m sure, as we now know his father and he seems like a perfectly normal person, lol)! On his first day, Junior literally leaped off the porch roof to retrieve a tool we asked him to grab (he was scolded immediately), yet his defense was that “it was quicker this way.” Still able to jump better than anyone we know, bunny hop shopping carts with his bike, faster than almost any other roofer we can remember, and one who never seems to tire, Junior is a vital member of our team. Junior is now the father of 2 of the most impressive boys you’ll ever meet, and still a devoted partner to his childhood sweetheart, Kate. Junior is a master roofer in his own right, he’s a natural, dedicated to doing all things exact, while constantly helping everyone around him.

Marc, Lead Associate

Marc has worked with the family some 2 decades and is an entirely dedicated employee too! Marc’s main role here is to take care of our customer’s home, as a ground man mostly. Yes, you read that right, a roofing service from the ground…because our customer deserves constant cleanup and a respect for their landscaping, vehicles…even going so far to ensure your bin’s proper placement on trash day, access for your mail man, a clearing of loose gravel atop your sidewalk at the end of the day, a respect for your neighbor’s space, and a straightening up of your hose -should we need it moved. Marc is a new father, an incredible family man, and probably the best son and caretaker his late Father Teno (a distinguished veteran) could have ever hoped for, and he’s an avid member of his church. We are proud to have been able to provide Marc a job to call home for so many years. Marc is the guy who will remain pretty silent on the jobsite, but will diligently and to absolute perfection make sure your property is in a pristine state upon our departure, and he will always thank our customer for gracing us with the work. Marc is strong as nails too, and he loves the physical aspect of his job! Roofer, friend, tutor, sports nut … Marc is an all-around superstar!

Ryen, Supervisor, Crew Lead

Ryen is a very experienced roofer that has worked with us for many years now too. Ryen is a perfectionist of clean, with perfectly constructed straight lines on everything he touches! His outfit is practically pristine after the dirtiest of days, only to match his work atop our customer’s home! Ryen is another Tucson native, a journeyman artist whom we were somehow lucky enough to convince to come and work for us after running his own successful operation in the industry. A master craftsman, and a man all his co-workers consider a sincere and true friend, Ryen provides some of the most reliable and steady outflow of work any employer could ever dream of! Ryen possesses the experience to address the most troubling of leaks and always presents the most logical solutions to many of the complicated issues we face each day as roofers. We’re 100 % confident that Ryen will treat your home as he would his own, with precision and a mindful execution of what it takes to “do it right -the first time” -his personal catchphrase.