PRIVACY POLICY & SMS COMMUNICATION DISCLOSURE
Southern Arizona Roof Associates LLC, doing business as GETROOF Exterior Solutions (“Company,” “we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how it is protected, and your rights regarding your personal information.
1. Information We Collect
We may collect the following information when you contact us, request services, or use our website:
• Name
• Property address
• Mailing address
• Email address
• Phone number
• Project details and service requests
• Photos voluntarily provided
• Payment information (if applicable)
• Communication preferences
We only collect information necessary to provide roofing inspections, estimates, installation, service, warranty support, and customer communication.
2. How We Collect Information
We collect customer information through:
• Website contact forms
• Phone calls
• Email correspondence
• Signed service agreements
• In-person meetings
• Payment processing
• Text message communication
3. Why We Use Your Information
We use collected information to:
• Schedule and confirm appointments
• Provide inspections and estimates
• Perform contracted roofing services
• Send project updates and scheduling notifications
• Process payments and invoices
• Register manufacturer warranties
• Provide follow-up service and maintenance reminders
• Respond to customer inquiries
4. Data Sharing
Customer information is never sold or shared with third parties for marketing or promotional purposes.
We may share limited information strictly for legitimate business operations such as:
• Manufacturer warranty registration
• Payment processing
• Financing providers (if requested by customer)
• Insurance documentation (if requested by customer)
All such sharing excludes mobile phone numbers and SMS opt-in data.
Mobile opt-in consent, phone numbers, and SMS consent information are never shared with third parties for any purpose.
5. SMS / Text Messaging Disclosure (A2P 10DLC Compliance)
By providing your phone number and opting in to receive text messages, you consent to receive informational messages from:
Southern Arizona Roof Associates LLC
dba GETROOF Exterior Solutions
Phone: 520-438-7663
Messages may include:
• Appointment confirmations
• Scheduling updates
• Project status notifications
• Service reminders
• Invoice notifications
• Warranty communication
Message frequency varies.
Message and data rates may apply.
Consent is not a condition of purchase.
To opt out at any time, reply:
STOP – to unsubscribe
HELP – for assistance
You may also contact us at:
520-438-7663
info@getroof.com
6. Opt-Out and Communication Preferences
Customers may opt out of:
• Text messages by replying STOP
• Email communications via unsubscribe link
• Phone communications by contacting our office
We will honor all opt-out requests promptly.
7. Data Security
We implement reasonable administrative and technical safeguards to protect personal information from unauthorized access, misuse, or disclosure.
8. Customer Rights
You may request to:
• Access your personal data
• Correct inaccurate information
• Request deletion of data where legally permitted
Requests may be submitted to: info@getroof.com
9. Policy Updates
We may update this Privacy Policy periodically. The effective date will be revised accordingly.
10. Contact Information
Southern Arizona Roof Associates LLC
dba GETROOF Exterior Solutions
3429 E. Kleindale Rd
Tucson, AZ 85716
(520) 438-7663
email: info@getroof.com